Crew members were understanding and accommodating. Cons: Could always use a wider seat. I just hate having my hips touching a stranger for the whole trip. Cons: It was pretty hot on the airplane. Could have regulated the temperature a bit better. Pros: Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious. Cons: Not plus size friendly. Cons: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates.
Cons: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled. Cons: Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body. Cons: Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited 1 italian, 1 french, 1 spanish and the games were simply boring.
The food was ok, breakfast pretty terrible breed but no butter, reconstructiesergramingtheworstieverate. Cons: Ran out of business class meal. Substituted a Econ class. Pros: The crew tried to be helpful but were equally frustrated with the ground crew. Cons: Follow your own policies.
Allow people to board economy plus with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed. Cons: Horrible food and in adequate amount of it for a flight of over nine hours that crosses the Atlantic Ocean. The seats were so narrow that an elderly man across from me constantly fell as he tried to get out of the aisle. Getting worse and worse. The service is offensive for the cost of these tickets.
Pros: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival. Cons: Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery. Pros: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service. Cons: Disgusting food. Price gouging for checked baggage. Surly attitudes. Cons: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
Pros: The crew was very friendly and responsive and the flight left right on time. Cons: The food was not good and there was very little in way of tv entertainment. Cons: They have the most uncomfortable seats in the industry. Seat was literally 5 cm 2 inches thick and did not recline. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg normally is 12 kg , and to check your bag you have to pay. Pros: They exceeded my expectation. The food. The crew. The comfort. I rarely slept on the plane.
But this time I did. Wider leg room and comfortable seats.. Cons: Despite being on board for over 9 hours, we were only provided one meal. The one snack that was also provided was merely a snack size chocolate bar. I have been on plenty of shorter and similar length flighrs that provided a much more reasonable amount of food. This seems to be the result of BA cutting corners on customer service. Pros: No one could help. British Airways were not helpful.
Pros: Crew was courteous. Seats were comfortable, but tight. Meal was tasty and the entertainment was great. Cons: Boarding is totally chaotic. Once priority boarding is done it is every man for themselves. Most airlines give you a boarding number and that cuts down on the pushing and shoving.
Cons: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat. Pros: Good AC - very important, calm and nice atmosphere. Very friendly staff. Cons: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane.
The economy seats are close enough together I needed to hold my book to the side to read. Pros: Amazing - they had a full dinner for a pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient. Cons: Lack of room in seat especially with seat in front reclined. Cons: Business class seats are snug for big people compared to other airlines.
Cons: It was not through Norwegian Air it was another company. It was as if we were flying a domestic flight. No comfort at all. Make sure you pay the extra fee for a meal because they include no food or drinks. Be sure to bring an iPad with movies because they don't supply any entertainment at all. Cons: Flight was canceled after waiting 4 hours due to plane technical difficulties. No customer service to get to destination. While I know I will get a refund for Norwegian, not sure I will with the connecting flight.
Had to go to a different airport and pay a lot more money and getting in a day. Cons: the pricing on the items in the menu Cons: Not only was the flight hours late but there was practically no communication what was going on and what to expect.
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Cons: We ran a little behind; it would have been helpful for them to let us know they were running behind. Once you go through USA customs, there arent many options for refreshments or comfort.
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If I had known my flight would take off and hour and a half late, I would have been able to bide my time better. Cons: My bags did not make it to the destination. This caused me to miss a bus and train. Pros: Price is lower than other airlines. Cabin crew service is usually good.
Cons: If you have a seat at the front of the economy class cabin you have to go all the way aft to get to the toilets and galley, but at some point in the flight I was barred by a cabin crew member and told to go up front through the first class cabin. It would have been nice to know that option was available or required.
Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt. Pros: The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts.
Pros: The plane arrived in Atlanta ahead of time and thus we were able to start boarding earlier than usual. The gate agent kept the process in order and moved the boarding process along nicely. The pilots also got us to Baton Rouge 28 minutes ahead of schedule which was appreciated. Nice flight. Cons: Same issue with getting passengers seated once on the aircraft and then getting their luggage stowed takes too much time. Cons: I felt although they said the two attendants were great they were at best mediocre especially the man.
Cons: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. A disappointing experience. Cons: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.
Cons: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc. Cons: Uncomfortable cramped seats, USB port on seat-back video display does not charge a connected device. Pros: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious. Cons: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt.
Breakfast not as good. Pros: The crew was very helpful, gong out of their way as even bringing me camomile tea. Cons: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under lbs. Food also was not as good as previous Lufthansa fare. Pros: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago.
Cons: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich. It was also 2 whole hours late in boarding. Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her. Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
Lied to us we had assigned seats. Would not let us check in online. Lied at terminal we had bulkhead with area for infant. Incompetence and lying at several points. We have flown on multiple airlines with infant without any of these problems. VERY poor airlines. Cons: Could use more variety in channel options for entertainment. Flights were both on time. Cons: I was very disappointed in the serious lack of legroom on the flight. I would think of a flight was 8 hours there would at least A little leg room.
I paid for a seat and the lady next to me kept raising the arm rest and spilling into my seat. I had to lean over into the aisle and was miserable the entire flight. The guy in front of me also reclined his seat all the way and I couldn't get my tray down and it took a lot of effort to get out to use the restroom. I was beyond disappointed with how little leg room there was and I am only 5'6". I completely understand that more seats mean more money for airline, but this isn't even safe in the event of an emergency.
Pros: Quick boarding, very nice crew. Helpful with infant. Lots of snacks good food. We aggregate tons of data for you Our service lets you quickly and easily compare results from hundreds of travel sites at once. Prices on airline seats, hotel rooms and car hires can change frequently.
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